Summary

Bitget are a top-tier digital assets exchange platform with over 50 countries' global footprints, and aim to be the portal that transcends Web2 and Web3, connects CeFi and DeFi, and bridges the vast web of crypto.

• Top 1 platform for copy trading globally
• Top 5 derivatives trading globally
• 8+ million registered users
• 1K+ employees in over 38 countries
• Provide stable security of A+ ranking for 12 SSL indicators
• Proof of Reserves - guarantees 100% of users' assets in reserves

Job Responsibilities:

• Communicate with customers via email and live chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Job Requirements:

• At least 1 - 3 years of customer service experience in crypto / blockchain industry
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• Fluent in English and Chinese
• Able to work in shift and based in KL Eco City

Skills

• Communications Skills
• Compliance Knowledge
• Problem Solving