Summary

Department Overview: 

The Engineering department is the backbone of Copper; entrusted with the critical responsibility of building and securing the infrastructure that safeguards billions of dollars in digital assets. We operate at the intersection of traditional institutional finance and decentralized blockchain technology.

Team Purpose:

We believe the best infrastructure comes from curious minds working openly together. Our engineering organisation brings together people with diverse backgrounds and experiences who genuinely enjoy solving hard problems. We foster a blame-free, intellectually honest environment where you're encouraged to take thoughtful risks and think big. You'll have the autonomy to own meaningful projects while gaining the support you need to grow your skills and advance your career.

Role Purpose:

We're looking for a site reliability engineer at the intersection of software development and systems engineering. In this role, your focus will be delivering the reliability, performance, and uptime our clients depend on, whilst continuously improving how our systems operate.

Day-to-day, you'll tackle complex infrastructure challenges through a combination of thoughtful engineering and considered automation. Rather than fighting fires, you'll work to prevent them. You'll analyse system capacity and performance, identify bottlenecks, and build solutions that scale across our department, not just one team.

You will collaborate closely with the DevOps team, but focusing primarily on reliability engineering, operational excellence, and production readiness across the broader engineering org.

Key Responsibilities: 

Shape SRE;

 Define how we think about reliability, observability, and operational excellence. Drive the adoption of SRE principles across the organization while building the systems and processes that make those principles measurable – think SLIs, SLOs and error budgets.

Scale Through Automation;

 Champion architectural improvements that enhance both system reliability and deployment velocity. Provide consultation on system architecture, building reusable platforms and frameworks, planning capacity needs, and conducting production readiness reviews to ensure services launch and operate successfully.

Drive Technical Excellence; 

Engage in and improve the lifecycle of microservices, from inception through deployment, operation, observability, and continuous refinement.

Lead Through Influence;

 Partner with engineering and product leadership to embed reliability into our product development lifecycle. Conduct blameless postmortems and drive systemic improvements in incident management. Mentor engineers across the organisation on SRE practices, helping teams take ownership of their service reliability.

While this role begins as an IC position, it will play a key part in shaping the future of SRE at Copper

Skills and Experience:

Essential 

1. Experience in designing, analysing, and troubleshooting distributed systems or micro-services architectures.
2. Established expertise in observability and incident management.
3. Proven experience in driving organizational Change
4. Excellent communication skills, with a systematic problem-solving approach.

Desirable 

1. Experience working with production workloads in AWS
2. Experience working in financial services or similarly regulated environments
3. Interest in blockchain based technologies and/or ‘decentralised’ finance
4. Master's degree in Computer Science or Engineering.

Skills

• AWS
• Communications Skills
• Development
• Problem Solving
• Software Engineering
• Team Collaboration