Summary

We are looking for a collaborative, curious operations professional with a passion for leading operations within our Counsel organization. We're looking for a strategic, detail-oriented builder to lead our team operations strategy from vision to execution. You will manage multiple workstreams, from continuing the work to improve the organization's technology and automation initiatives to managing our budget and reducing third-party spend where possible. We will task you with solving problems, optimizing processes, and bringing the power of automation and AI into how our work gets done.

You Will

1. Lead the charge on defining and driving our legal tech strategy, including setting the vision, building the roadmap, and delivering tools that make our team faster, smarter, and more connected.
2. Oversee our suite of legal systems (like CLM, eBilling, knowledge management and workflow platforms), ensuring they're optimized, well-integrated, and aligned with how the business actually works.
3. Manage our core digital platforms, keeping them efficient, intuitive, and budget-conscious.
4. Partner across Legal, Policy, IT, Finance, Business Operations and beyond to evaluate and roll out technology and solutions that streamlines work and improves the experience for everyone who touches it.
5. Design elegant solutions and connecting the dots between business needs and technology.
6. Build and maintain relationships with vendors, ensuring we get measurable value from our tech investments.
7. Lead multi-quarter, cross-functional projects that push automation, AI, and data-driven insights deeper into how we deliver our work throughout the organization.
8. Help create operational excellence wherever opportunities exist.

You Have

1. 8+ years of experience in legal operations, tech strategy, or a related operations-focused role.
2. Experience leading automation or AI initiatives that drive measurable improvements.
3. Capacity for managing budgets, timelines, and stakeholders, with a sharp eye for detail and follow-through.
4. Adaptive communication methods, translating technical detail into clear business value.
5. A collaborative and curious mindset, unafraid to experiment or rethink how things are done.
6. Familiarity with platforms like DocuSign CLM or workflow automation tools (bonus points for hands-on implementation experience).
7. Experience building trust quickly and working well with everyone from senior leadership to individual contributors.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Zone A:

$217,800—$326,800 USD

Zone B:

$217,800—$326,800 USD

Zone C:

$217,800—$326,800 USD

Zone D:

$217,800—$326,800 USD

Skills

• Communications Skills
• Legal Consulting
• Operations
• Team Collaboration