Job Description
Summary
BitGo is looking for an Engineering Manager to lead our DevOps team in the United States (Pacific Time).
Responsibilities:
- Lead and develop a team of talented and high-impact engineers, providing cultural, technical, and hands-on leadership
- Grow the team and actively help shape the culture of open communication, craftsmanship, and ownership
- Provide regular coaching to your team and the broader engineering department
- Take direct responsibility for quality and delivery of the teams work
- Manage end-to-end availability and performance of critical services
- Own, drive, and be accountable to KPIs pertaining to reliability, resiliency, durability, and uptime
- Drive work based on goals and measurable outcomes
- Engage with the team as a technical leader during production incidents and in driving project execution
- Encourage best practices in engineering design and usability, leading by example
- Facilitate thorough documentation and knowledge sharing
- Resolve escalations arising from operations and work with various teams to solve problems
- Collaborate with management and product teams to plan, estimate, and prioritize roadmap objectives
- Work closely with company leadership to identify upcoming opportunities and risks
- Align the team to broader company objectives and client expectations
Skills & Experience:
We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Required
- 6+ years of experience in a DevOps or Site Reliability role
- 2+ years of experience successfully leading geographically distributed teams of 4+ engineers
- Hands-on experience with managing cloud infrastructure (AWS, GCP, or Azure)
- Strong experience working with Kubernetes workloads in production environments
- Strong experience working with CI/CD tooling
- Strong familiarity with tools like Prometheus, Grafana, Alertmanager, Loki and ELK
- Strong desire to automate where possible
- Experience in participating in and organizing on-call rotations
- Proven experience sourcing and hiring top engineering talent
- Experience working in a cross-team environment, collaborating with and enabling other functions to drive broader departmental goals
- A self-starter capable of adapting quickly and being decisive
- Engineering degree in Computer Science or equivalent
- Effective written and verbal communication skills
Skills
- AWS
- Communications Skills
- Leadership
- Software Engineering