Summary

Ramp is building a media brand, not a content calendar.

Customers already know us for our product velocity and the time and money we save them. Now we want to be something more: the voice people seek out for insight at the intersection of technology and finance.

You’ll take the raw ingredients we already have – leading technology, an engaged community, an in-house economist with a daily pulse on markets, and a brand unafraid to take risks – and turn them into a cohesive media engine that entertains, informs, and shapes how people think.

We’re looking for a Head of Content who thinks like a media builder. Someone who can define a clear point of view, create repeatable editorial formats, and partner closely with Social to ensure those ideas travel, especially in a world where social-native video and YouTube are the front door for discovery.

Your mandate is to build and run the content operation across the full funnel. That means defining Ramp’s voice and editorial strategy, overseeing production across formats, growing our audience, and tying what we ship to clear outcomes. You understand how stories move across channels and how to test, iterate, and scale what works.

You bring strong editorial judgment and enough technical fluency to see where content is headed. You’ve used AI to make teams more effective and have a thoughtful point of view on how it should (and shouldn’t) be applied. You keep close tabs on where great content is being made today and what those teams are doing differently.

Reporting to the Head of Communications and Content, you’ll manage a small, high-output team while also remaining meaningfully hands-on yourself.

What You'll Do

1. Define the voice: Make Ramp’s voice unmistakable. Codify the tone and standards that shape everything we publish, from long-form stories to product updates to videos.
2. Create repeatable media formats: Develop series, explainers, and franchises that audiences recognize and return to — not one-off assets.
3. Grow the audience: Design and refine strategies that expand reach, deepen engagement, and help the right stories find the right people.
4. Scale with AI: Design processes that make the team faster and more ambitious, using AI to expand what’s possible without losing the human edge that makes the work compelling.
5. Turn attention into action: Build a content engine that informs, entertains, and converts. Help curious readers/watchers become customers and advocates.
6. Experiment relentlessly: Test new channels, formats, and ideas. Push Ramp into spaces we haven’t been before.
7. Partner across Ramp: Work with executives, product leaders, and subject-matter experts to develop sharp points of view that only Ramp can deliver.
8. Raise the bar: Set the standard for a content organization that will grow under your leadership.

Skills

• Communications Skills
• Content Management
• Leadership
• Team Collaboration