Summary

As an AML Operations Associate at Bitpanda, your mission is to actively contribute to the mitigation of money laundering and terrorist financing risks. You will ensure compliance with applicable regulations in the anti-financial crime field, demonstrating a strong commitment to preventing financial crimes perpetrated within the cryptocurrency environment. You possess a robust problem-solving and customer-oriented mindset.

What you’ll do:

1. Onboard retail clients in accordance with European and British AML regulatory requirements. This includes providing constructive feedback to external Identity & Verification (ID&V) providers, remediating detected issues, and preparing comprehensive internal reports.
2. Perform day-to-day reviews for Source of Funds (SoF) and/or Source of Wealth (SoW), primarily focusing on fiat transactions and low-risk customers. You will diligently oversee customers’ financial activities and identify any potential red flags on users’ accounts.
3. Analyze retail users’ financial data and their provided explanations. You will directly interact with customers to request any necessary additional documents.
4. Conduct regular transaction monitoring reviews to assess if a follow-up PoF/PoW is required, always balancing the overall customer experience with strict adherence to regulatory requirements.

Who you are: 

1. Education: University degree in Economics, Finance, or Law.
2. Skills: Proven analytical and problem-solving skills.
3. Knowledge: Demonstrated interest in AML regulation (e.g., the AML Directives, the FM-GwG, the ESAs AML/CFT Guidelines) with a comprehensive understanding of different financial crime patterns and the broader AML/CFT landscape.
4. Industry Interest: A keen interest in the rapidly evolving cryptocurrency industry.

Please Note: This is a morning shift position (from 7:30 AM to 16:00 PM) from Sunday to Thursday.

What’s in it for you

1. Flexibility to work where you thrive – Enjoy the freedom of our Hybrid working model, combining onsite collaboration and remote work, with an additional 25 days per year to work from a city or country of your choice.
2. Reward for your impact – Receive a competitive total compensation package aligned with Bitpanda’s pay-for-impact policy, including participation in our stock option plan.
3. Support for your mental wellbeing – Access confidential coaching, counselling, and mental health resources whenever you need them through OpenUP.
4. Time to recharge – Take extra time off to rest, reset, and recharge, with 3 additional days off in 2026 to prioritise your wellbeing.
5. Continuous learning and growth – Grow your skills and stay ahead in your career with unlimited access to Udemy’s library of online courses at your own pace.
6. Exclusive perks and rewards – Enjoy discounts, rewards, and perks from partners worldwide across lifestyle, wellness, tech, and travel.
7. Support during life milestones – Take advantage of our additional 8 weeks of gender-neutral new parent leave to welcome and bond with your new addition to the family.
8. Fuel and focus on-site – Pandas in Vienna, Bucharest, Barcelona, and Berlin can enjoy free onsite dining, with freshly prepared lunches and snacks to keep you fueled and focused all day long.
9. Recognition for your contributions – Celebrate milestones and achievements with recognition and rewards for your Tenure at Bitpanda.
10. Show your Bitpanda pride – Access exclusive Bitpanda-branded merchandise and gear to represent.
11. Connect and celebrate with your team – Join unforgettable company events, from our Winter Party in Vienna to summer gatherings worldwide, fostering fun, connection, and celebration

    .…and even more location-specific benefits designed to make life at Bitpanda even more rewarding wherever you are.

Skills

• Analytical Thinking
• Communications Skills
• Operations
• Problem Solving
• Team Collaboration