Profile Details Beta
Summary
Native German speaker with fluent English and over 2 years of professional customer service experience in fast-paced environments.Previously worked as International Account Advisor at Vodafone GmbH, handling 40-60+ daily customer interactions (phone & chat), focusing on technical support, billing issues, customer retention, and achieving high CSAT scores.
Additional strong background in client-facing roles at the German Embassy (Consular Services) and 10+ years in tourism/hospitality (Hotel Tour Guide & Airport Manager), where I provided excellent service to international clients in German, English, and Arabic.
Passionate about cryptocurrency and Web3 with active personal portfolio management since 2021. Excellent communication skills, patient, solution-oriented, and comfortable working with targets and shifting schedules. Ready to deliver outstanding support to German-speaking users in the crypto space.
Experiences
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Job Category
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Professional Skills
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Other Skills
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Vertical Tags (Industry experience)
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Language
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Education
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Current Salary
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In Crypto Since
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Location
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Preferred Job Type
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Social Media
