Summary

Responsibilities

1. Be part of a trading systems engineering team, dedicated to building out the core trading platforms.
2. Work closely with cross functional teams to improve the system reliability, scalability and security.
3. Engage in and improve the quality supporting the platform.
4. Build and manage systems, infrastructure and applications through automation.
5. Provide operational support to internal teams working on the platform.
6. Work on improvements to bring in high efficiency, reduce latency, deploy systems faster.
7. Practice sustainable incident response and blameless postmortems.
8. Together with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents.
9. Implement and maintain rigorous security best practices across all infrastructure, with a focus on minimizing attack surface and ensuring data integrity.
10. Monitor system health and performance with a keen eye for identifying and resolving issues before they affect trading activity.
11. Manage user queries and service requests (often requiring in depth analysis of the technical and/or business logic of our systems).
12. Proactive approach to problem analysis and resolution of production incidents.
13. Manage Issue tracking and prioritisation of day to day production incidents.
14. Manage platform trading support initiatives (e.g. platform monitoring, reporting, release automation).

1. Bachelors with 5+ years of working experience as Site Reliability Engineering (SRE) / Devops Engineer
2. Strong knowledge of Linux system internals (kernels, memory management, file systems & network I/O optimization) as well as bash scripting.
3. Minimum 3-5 years experience in a Front Office Trading Floor or related application support experience.
4. Good product knowledge in financial instruments including experience in managing front to back trading lifecycle and familiar with order life cycle (Equities, FX, Crypto etc).
5. Experience with electronic trading platforms and OMS/EMS systems.
6. Knowledge of ITIL practices including Incident, Problem and Change management.
7. Experience with system monitoring platforms.
8. Proven expertise optimizing systems for lowest latency performance and productionizing trading systems, from initial concept to full deployment, including on-prem and colocation.
9. Strong working knowledge of network communications fundamentals TCP/IP and UDP
10. Knowledge of FIX protocol, as well as familiarity with low latency multicast with Aeron.
11. Strong skills around observability, debugging and performance tuning, with a willingness to dive-deep to determine the root cause, 
12. Effective communicator, with the ability to explain root causes in plain language, then outline plans and recommendations to remediate and ultimately to execute plans that systematically resolve issues.
13. Demonstrated ability to build tools that enable rapid operational triage; leveraging logs, performance telemetry metrics and traces to make Grafana dashboards (or similar) 
14. Strong experience deploying and managing Cloud infrastructure with providers like AWS, Azure and/or GCP (accounts, profiles, IAM roles, Policies, service classes, instance types, etc.)
15. Strong experience adapting workloads to use Cloud Native technologies, like kubernetes and docker etc. (Dockerfile, docker-compose, helm charts, deploy manifest, ingress wiring, service mesh, etc.)
16. Expertise using devops deployment tooling, like Github Actions, Jenkins, ArgoCD and Ansible.
17. Hands-on experience developing in one or more programming languages: C, C++, Java, Python, or Go.
18. Proficient in utilizing C++ build systems such as CMake and building CI/CD pipelines for trading systems.
19. Working knowledge of key backing services like mysql, PostgresDB, Redis, MongoDB, DynamoDB, Kafka, RabbitMQ, etc.

1. Strong interpersonal skills and the ability to communicate confidently and clearly with internal teams and external counterparts..
2. Ability to analyse complex scenarios from both a technical and business perspective and deliver solutions.
3. A sense of urgency, and an ability to deliver to deadlines in an environment where multiple competing requirements are a part of the job.
4. Proactivity and a strong ownership ethos, ensuring that queries are resolved through to completion.
5. Desire and ability to deliver improvements to the platform.

Preferred Qualification

1. Extensive experience with DevOps for Deployment automation and App level support, as well as SRE and/or Linux systems Administrator for systems and infrastructure level support.
2. Extensive experience in a Low Latency Electronic trading environment, where high performance is critical at all stages of the infrastructure, network and application design and implementation.
3. Expertise in developing advanced observability capabilities (USE-RED signals, Tracing, front end observability etc) 

Skills

• C++
• Communications Skills
• Development
• Java
• Python
• Software Engineering
• Team Collaboration