Summary

Join a global team of top-tier Support Engineers and collaborate with some of the best minds in the industry. Our team is diverse, dynamic, and full of opportunities to learn and grow. Based in Tel Aviv, we thrive on teamwork, knowledge sharing, and a passion for solving complex challenges. If you're looking for an environment where you can make an impact while continuously expanding your skills, this is the place for you!

What You'll Do

Working days are Sun-Thu / Mon-Fri

Enthusiastic about exploring the limitless possibilities of blockchain technology and its transformative impact on the digital landscape? We are on the lookout for passionate juniors who are eager to join our team as Technical Support Engineers at Fireblocks. In this role, you will work closely with our R&D and Product teams, delving into the crypto and cybersecurity realm while becoming an invaluable resource in our groundbreaking product. This is an exceptional opportunity to grow both professionally and personally as you provide expert-level support to our esteemed customers and contribute to the success of the Fireblocks platform.

In this role, you will be the face of the company, directly engaging with our customers and providing exceptional support for any inquiries they raise via instant messaging.

If you have a technical acumen, a drive for problem-solving, and a thirst for knowledge, come join us in shaping the future of digital asset operations

What You'll Bring

1-2 Years of technical hands-on experience with IT infrastructure/SaaS application

Excellent written and spoken communication skills in English

Must have great interpersonal skills, patience, an autodidact with a passion for problem-solving

Strong technical orientation and understanding of various technological concepts

Affinity for technical writing and innovation

BS.c graduate in Computer science/Industrial engineering and management or any other related field - Advantage

Blockchain knowledge or certifications- Advantage

Skills

• Communications Skills
• Development
• Software Engineering
• Team Collaboration