Summary

Shift Markets provides cryptocurrency exchange solutions, brokerage trading technology, liquidity, digital asset listing and tokenization services to a global clientele. Founded in 2009 and headquartered in New York City, Shift has employees around the globe.  We are at the cutting edge of crypto and blockchain, working with everything from DeFi and lending to NFTs.  Our aim is to be a key piece in the infrastructure of digital exchanges, trading technology, and blockchain solutions while providing a better financial ecosystem for our clients and the world around us.

We are growing quickly, and an opportunity has developed on our Product & Engineering team for a client-facing Technical Product Manager.   As our Technical PM, you will be interacting with clients and creating documentation for our products.  The ideal candidate for this role has excellent interpersonal skills, strong documentation skills, and understands APIs at a technical level.  This position is open to all candidates, including those outside the United States.

Responsibilities

• Explain our products to clients and communicate realistic expectations
• Create technical documentation for our products, including specs & diagrams
• Develop product roadmaps with deliverables and deadlines
• Provide product guidance to developers and designers through all stages of the development life cycle

Requirements

• Excellent interpersonal skills
• Strong documentation skills
• Highly organized with advanced analytical skills
• Effective project management skills
• Strategic planning and process design skills
• Ability to rapidly map technical solutions onto client needs
• Ability to pick up new skills quickly in a dynamic environment
• Understanding of API communication and data schemas
• Coding experience is a major plus
• Full fluency in written and spoken English is required for this position, which involves writing technical documentation for our products and communicating technical ideas to individuals with limited English proficiency

Technologies We Use     

• Product Design in Figma, Lucid Chart, Google Docs
• API Design in Postman and GraphQL using JSON
• HTML/CSS/JavaScript/React and Chrome DevTools
• Services written in TypeScript, C#, or Python
• Project Management and Documentation in Asana and Notion
• Amazon Web Services
• Mobile Apps written in React Native and Flutter

Qualifications

• 3+ years of experience as a technical product manager or technical writer
• Level C2 English is required
• Bachelors degree

This remote-based position requires working 40 hours each week.  This position is performable only at non-Colorado and non-New York City worksites.  Compensation depends on experience.

Skills

• Product Management