Summary

Responsibilities

1. Lead efforts to improve the developer experience for external clients integrating with BitGo’s APIs.
2. Continuously refine and enhance our API documentation portal to be best-in-class, ensuring clarity, completeness, and ease of use (in collaboration with technical writers).
3. Define and maintain a structured process for API change management, ensuring external developers are informed in advance and minimizing disruption.
4. Establish and enforce best practices for API design, versioning, and deprecation strategies.
5. Maintain and extend the system that derives OpenAPI specifications from service implementations, ensuring accuracy and usability.
6. Own and improve the BitGoJS SDK and BitGo Express, ensuring security, usability, and consistency across integrations.
7. Track user journeys as developers integrate with our API, using data and direct client feedback to identify friction points and propose improvements that reduce time to successful integration.
8. Work closely with engineers, product managers, and developer relations teams to drive alignment on API strategy and enhancements.
9. Implement feedback loops and directly engage with clients (engineers integrating with our API) to improve API usability and onboarding.
10. Drive initiatives to improve API discoverability, consistency, and developer tooling.

Required Qualifications

1. At least 5 years of proven experience of back-end and server-side development.
2. Deep expertise in API design and management, including REST, OpenAPI, and SDK development.
3. Experience managing API change processes that minimize client disruption and ensure smooth transitions.
4. Strong TypeScript and Node.js expertise, particularly in backend service development.
5. Experience maintaining SDKs and API clients, with a focus on security, usability, and developer experience.
6. Excellent communication and collaboration skills, with a high degree of empathy for external developers.
7. Comfortable talking directly to clients (engineering teams integrating with our API) for feedback and insights.

Preferred Qualifications

1. Experience working on API developer portals and documentation tooling.
2. Familiarity with tools for generating and maintaining OpenAPI specifications.
3. Strong data analysis skills, with experience tracking user journeys and using data to drive continuous improvement.
4. Background in developer relations, API product management, or related areas.
5. Knowledge of versioning strategies, deprecation policies, and backward compatibility principles.
6. Familiarity with CI/CD workflows and automation tools to improve API deployment processes.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $165,000 - $210,000 USD base salary. Equity, an annual performance bonus and the benefits outlined above are also a part of this role's package.

Skills

• Analytical Thinking
• Communications Skills
• Leadership
• Team Collaboration
• TypeScript