Summary

The Department: Client Services and Support

Transforming finance and empowering the individual through crypto is a deeply human pursuit. In Business Development we identify, build, and manage relationships with institutional clients and strategic partners to drive the growth of Geminis platform. We generate value by connecting the dots between client needs and opportunities in the digital asset industry, and operate cross-functionally to design and execute on client solutions and new business lines.

The Role: Senior Associate, Client Services - ETF

Gemini is looking for a fund operations specialist to join the Business Development Fund Solutions group. Ideally, the candidate will have 5 years experience in operations, specifically at a fund manager or other financial institution that services exchange-traded fund vehicles and successful candidates will have experience in high-touch servicing of these types of clients. This person will be responsible for all facets of the operational life cycle of the fund from onboarding through launch and ongoing management.

Responsibilities:

• Generate system and process enhancements to existing workflow
• Interact with internal groups, including other business operations departments, to facilitate streamlined process
• Manage operational risk for Fund Solutions business
• Continually evaluate operational process to identify inefficiencies and
• Develop scalable solutions leveraging product teams
• Daily monitoring of inflows and outflows
• Participation in due diligence reviews of the Fund Solutions product

Qualifications:

• Exceptional communications skills and ability to work with internal counterparts as well as clients
• At least seven (5) years experience in an ETF operations or ETF account management
• Very familiar with the creation/redemption process and understands the ETF eco-system
• Currently working with a large-size fund manager

It Pays to Work Here

The compensation & benefits package for this role includes:

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Annual Learning & Development stipend
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $108,000 - $151,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package.

Skills

• Client Servicing
• Communications Skills