Summary

The Department: Exchange Experience

Gemini is a regulated, full service, crypto service provider where technology is the core of the company. There’s a wide range of tough problems to solve at Gemini – from properly securing hundreds of millions of dollars worth of customer funds, to facilitating customer crypto trading needs, to finding new techniques to combat fraud, to shaving microseconds off our API response times, and everything in between. 

Our Product team is made up of skilled product managers with experience in tech, banking, fintech, and cryptocurrency. We draw from top players in the financial and technology industries who are ready to stretch themselves and face the unique and exciting challenges of the digital asset world. We are an internal “think tank” that tackles complex, cross-functional projects, iterates on existing products, and acts as the go-to team for Leadership’s technical vision for the company’s flagship exchange business.

The Role: Product Manager

We're looking for an entrepreneurial, mission-driven, Product Manager to help us define and grow our business, with a particular focus on helping create crypto's most engaging and intuitive trading experience for customers with varying levels of expertise and sophistication. This role will expand and build upon the vision of the product, define features, and drive execution with our Engineering & Design teams. The ideal candidate has solid experience building innovative technologies from scratch, is driven by data and the needs to build world-class products, and has a pragmatic approach to getting high impact enhancements to market quickly. Experience in product planning, customer discovery, and implementing product development processes are all vital for this role. 

We are looking for a Product Manager deeply passionate about developing and scaling our crypto exchange, with a keen focus on driving growth through customer engagement. This role underpins our mission to empower users through crypto, by delivering best-in-class features that cater to both sophisticated traders and investors. The ideal candidate combines a drive for innovation with a thorough understanding of digital assets trading and performance, aiming to set new benchmarks in user experience and operational excellence. Working closely with Engineering, Design, Data Science, and Marketing, as well as other Product departments, you'll employ a data-driven decision-making process and a growth mindset to ensure our platform's features and functionality lead the market in innovation, efficiency, and excellence.

Responsibilities:

1. Leverage market research, customer data, and your understanding of our strategy to help build world class customer activity and engagement reporting tools, which would include statements, trading performance and tax. 
2. Create experiences that drive growth, customer engagement, revenue and community.
3. Own the quality of the product and have a “roll-up-your-sleeves” mentality to deliver best in class products.
4. Influence and collaborate with stakeholders and leadership teams to craft new solutions and product features.

Qualifications

1. 2+ years of experience in product management at high-growth technology companies (e.g., driving the customer product lifecycle from conception to delivery).
2. Experience trading crypto or traditional financial assets (professionally or personally) required.
3. Have a successful track record of engaging with cross-functional teams to help deliver new customer products and features. 
4. Have experience building in-house and integrating third party products.
5. Strong written and verbal communication skills with a talent for precise articulations of customer problems.
6. Experience contributing to multi-year vision, strategy and roadmap.
7. Strong commitment to excellence.

Skills

• Communications Skills
• Product Management
• Team Collaboration