Summary

The Core Experience design team shapes the future of Cash App by defining the fundamental frameworks and surfaces that millions of customers rely on every day. We craft the product's core architecture, from navigation to feature relationships, delivering the strategic changes that push our product forward. Our work creates intuitive, performant experiences that help customers engage with confidence from day one.

In this role, you'll lead the squad focused on Cash App's primary surfaces, working on strategy, design frameworks, architecture – in short, defining the major beats of the product experience. You'll craft experiences that transform complex financial concepts into clear, engaging moments that help customers succeed. This is a unique opportunity to shape how customers interact with Cash App while working closely with teams across the organization including research, brand, and leadership.

This role can be performed from any location in the US.

You Will

1. Lead project teams through early opportunity identification through development
2. Shape the strategic frameworks that compose the entire ecosystem of Cash App product value
3. Drive end-to-end customer journeys that make complex financial tools feel simple and delightful
4. Partner with research and content teams to transform deep customer insights into exceptional product experiences
5. Drive cross-functional collaboration with other teams across the organization to gather input, ensure compliance, and strengthen decisions.
6. Set and maintain an extremely high quality bar

You Have

1. 12+ years of experience crafting impactful digital products
2. A portfolio showcasing exceptional product thinking and ability to make complex systems feel simple
3. Outstanding storytelling abilities that blend brand expression, customer mental models, and business goals
4. Experience leading & mentoring other designers
5. Strong track record of building trusted partnerships across product, engineering, research, and content teams
6. Demonstrated ability to use quantitative and qualitative insights to drive product success
7. Even Better
8. Experience designing and shipping new navigation and interaction paradigms
9. Background in financial products or regulated industries that demand both compliance and delight

Zone A:

$251,600—$377,400 USD

Zone B:

$251,600—$377,400 USD

Zone C:

$251,600—$377,400 USD

Zone D:

$251,600—$377,400 USD

Skills

• Communications Skills
• Compliance Knowledge
• Leadership
• Product Design
• Team Collaboration