Summary

What you will do:

• Data Analysis: Conduct in-depth analysis of product data, including user behaviour, conversion rates, and customer feedback to identify trends, opportunities, and challenges
• User Research: Collaborate with the User Research team to gather insights from user surveys, interviews, and usability tests, and translate these findings into actionable recommendations
• Market Research: Stay updated on industry trends and competitors, providing insights to inform product strategy and development
• Product Performance Metrics: Develop and maintain key performance indicators (KPIs) for products, tracking their performance over time and helping to set and achieve growth targets
• Reporting: Create and maintain dashboards and reports that communicate product performance and insights to stakeholders
• Product Roadmap Support: Collaborate with product managers to prioritize features and improvements based on data-driven insights
• Cross-functional Collaboration: Work closely with product managers, designers, engineers, growth, P&L, and marketers to ensure alignment on product goals and strategies
• Uses knowledge of business objectives, strategies, and needs to identify opportunities where data can be leveraged to achieve the desired business benefits.
• Interprets results of analysis, identifies trends and issues, and develops recommendations to support business objectives.

What you should have:

• Bachelor's degree in a relevant field (e.g., Business, Marketing, Computer Science, Statistics).
• Proven 4-6 years of experience in data analysis, market research, or product-related roles.
• Proficiency in data analysis tools and languages such as SQL, Excel, and data visualization tools.
• Strong communication and presentation skills, with the ability to convey complex data in a clear and concise manner.
• Ability to work collaboratively in a cross-functional team environment.
• Familiarity with product management software and analytics tools is a bonus.
• Strong stakeholder management.

Life at CoinSwitch

We take great pride in what we do and are committed to our mission. And we have a lot of fun while at it!

Heres how we do things at CoinSwitch:

• Customer-first: Thats the North Star. Everything we do is to make our users investment experience better and simplified.
• Ownership: We dont sport lab coats, but we experimenta lot. And we take ownership. We even have a catchphrase for this: Think big, fail fast, and build better.
• Data-driven: The source of truth. Simple as that.
• Fun: PS5, anyone? Or do you prefer Foosball? Or perhaps Carrom? And yes, our HR team has a whole list of activities: Disco nights, offsites, gift boxes, and more!

Speaking of lists, the perks and benefits are so extensive, this space isnt enough. Here are a few:

• Parenthood: Up to 8 months of Maternity leave and 1 month of Paternity leave
• Gender Reassignment Surgery: Be the best version of you! Well support you and reimburse your medical bill.

Skills

• Communications Skills
• Excel
• Product Management
• SQL
• Team Collaboration