Job Description
Summary
This role is based in our New York, NY, Menlo Park, CA, Chicago, IL, Denver, CO, Westlake, TX, Bellevue, WA, Lake Mary, FL, or Washington, DC office(s), with in-person attendance expected at least 3 days per week.
At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.
What you’ll do
- Design and develop learner-centered experiences, including compliance training, functional onboarding programs (e.g., engineering), and skill-building content (e.g., get to know our business)
- Translate complex content into clear, compelling learning and knowledge assets that drive real behavior change
- Apply instructional design best practices and Robinhood’s learning standards to create scalable, high-impact solutions
- Partner closely with stakeholders and SMEs across functions and regions to co-create learning solutions
- Leverage a variety of formats and modalities (e.g., digital, instructor-led, blended) to meet learner needs
- Support localization or regional adaptation of content for international teams
- Confidently lead user research, needs assessments, and learning technology evaluations to inform solution design and prioritization
- Design for the full employee journey by identifying prior knowledge needs, preventing duplication across programs, and providing differentiated paths based on role or skill level
- Scope, define, and write outcome-driven performance objectives for learning solutions and build formative and summative evaluation strategies into designs to measure learning effectiveness and impact
- Regularly QA, iterate, and refine learning content to ensure accessibility, usability, and business alignment
- Contribute to evolving our team’s instructional design systems, templates, and processes
What you bring
- 3–5 years of experience in instructional design or learning experience design in a corporate or startup setting
- Strong grasp of adult learning principles and the ability to design for performance, not just knowledge
- Experience designing digital, instructor-led, and blended learning solutions using tools like Articulate 360, Canva, Camtasia, Powtoon, etc.
- Ability to translate complex, technical, or policy-driven content into simple, engaging learning experiences
- Skilled in working with subject matter experts and cross-functional partners to co-create impactful learning
- Comfortable managing multiple projects at once and adapting in a fast-paced, changing environment
- Strong communicator and creative problem solver who brings curiosity, clarity, and empathy to learning design
- Comfortable navigating ambiguity and proactively identifying ways to improve learning systems, templates, and learner experiences at scale
- Excellent communication skills across written, visual, and verbal mediums
- Experience in supporting M&A and/or international learning needs a plus
In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Base Pay Range:
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$94,000 - $110,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$82,000 - $97,000 USD
Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL)
$73,000 - $86,000 USD
Skills
- Communications Skills
- Graphic Designing
- Problem Solving