Summary

BitGo is looking to hire a Fraud Manager to occupy a crucial operational role for BitGo Trust Company. This role will report directly to the President of BitGo Trust Company and will oversee a team of two or more fraud specialists. Were looking for an experienced Fraud operations professional with a strong background within financial services/banking who would be interested in working for a fast-moving startup within the exciting space of institutional cryptocurrency. 

Location: Candidates must be in the vicinity of our Sioux Falls office 

Job Summary:

As a Fraud Manager, you will be responsible for overseeing and managing all aspects of fraud prevention and detection within our crypto-based operations, with a specific focus on ACH (Automated Clearing House) fraud. This role requires a deep understanding of blockchain technology, cryptocurrencies, traditional banking systems, and financial fraud detection methodologies. You will work closely with cross-functional teams to develop and implement fraud prevention strategies, monitor transactions for suspicious activity across both crypto and ACH channels, investigate fraudulent incidents, and develop countermeasures to mitigate risks.

Responsibilities:

• Develop Comprehensive Fraud Prevention Strategies: Design and implement robust fraud prevention strategies tailored to both cryptocurrency and ACH transaction channels.
• Monitor Transactions Across Crypto and ACH Platforms: Utilize advanced tools and techniques to monitor blockchain transactions as well as ACH transactions in real-time, identifying and investigating suspicious activity.
• Investigate Fraudulent Incidents: Conduct thorough investigations into suspected fraudulent activity across both crypto and ACH channels, gathering evidence, analyzing data, and collaborating with relevant stakeholders.
• Implement Cross-Channel Risk Mitigation Measures: Develop and implement effective countermeasures to mitigate fraud risks across both crypto and ACH platforms, such as transaction monitoring systems, identity verification procedures, and fraud detection algorithms.
• Stay Abreast of Industry Trends: Keep up-to-date with the latest trends and developments in cryptocurrency and ACH fraud techniques and prevention methods, adapting strategies accordingly.
• Collaborate with Cross-functional Teams: Work closely with teams across the organization, including compliance, legal, risk, product, and technology, to ensure alignment on fraud prevention initiatives spanning both crypto and traditional banking domains.
• Provide Training and Guidance: Educate employees on fraud detection best practices across crypto and ACH platforms, providing training and guidance to enhance awareness and vigilance across the organization.
• Maintain Compliance: Ensure compliance with regulatory requirements and industry standards related to fraud prevention and detection in both cryptocurrency and ACH transaction environments.
• Generate Comprehensive Reports: Prepare regular reports on fraud trends, incidents, and mitigation efforts across crypto and ACH channels, providing insights to senior management and stakeholders.

Requirements:

• Bachelor's degree in Finance, Computer Science, or a related field. Advanced degree or professional certification (e.g., Certified Fraud Examiner) preferred.
• 5+ years experience in fraud management, preferably with a focus on both cryptocurrency and traditional banking systems.
• Deep understanding of ACH transactions, and related fraud risks.
• Strong analytical and investigative skills, with the ability to interpret complex data sets and identify patterns indicative of fraudulent activity across multiple transaction channels.
• Familiarity with fraud detection tools and techniques applicable to both crypto and ACH platforms, such as machine learning algorithms, data analysis software, and transaction monitoring systems.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and communicate complex concepts to non-technical stakeholders.
• Strong attention to detail and the ability to work effectively in a fast-paced, dynamic environment.
• Knowledge of regulatory requirements and compliance standards relevant to fraud prevention in both the cryptocurrency and traditional banking sectors.
• Ethical mindset and commitment to upholding the highest standards of integrity and professionalism.

Preferred Qualifications:

• Experience working with cryptocurrency exchanges, traditional banks, or financial institutions.
• Prior experience in investigating ACH fraud or other types of payment fraud.
• Familiarity with decentralized finance (DeFi) protocols and smart contract security best practices.

Skills

• Analytical Thinking
• Attention to Detail
• Communications Skills
• Risk Analysis