Summary

The Associate, Payment Operations will be a key contributor in the overall evolution of Geminis Payments ecosystem and a critical participant in the implementation of best-in-class payments architecture and operations processing infrastructure. The person in this role will be tasked with maintaining all customer fund flows in and out of our bank accounts, while also working with teams around the firm to continue improving upon the Gemini customer experience as we continue to grow. They will assist in streamlining current payment processes, as well as assist in the rollout of future Payment products. This position requires an individual that is highly motivated and well organized, thinks critically and independently, maintains a roll-up the sleeves philosophy, and thrives in a cross-functional, fast-paced, and intellectually stimulating atmosphere.

Responsibilities

• Process all funds from/in and to/out of customer accounts
• Reconcile daily user activity
• Participate in new product integrations
• Assist Gemini's Customer Support team with addressing customer issues related to fund transfers
• Collaborate with Gemini's Finance Tech and Project Management teams to assist in implementing products or features built to automate and expand Gemini's payment offerings to customers

Qualifications

• 1-2+ years Cash Management experience (or similar operations)
• Bachelor's Degree
• Knowledge of FedWire, ACH, SWIFT, FPS, CHAPS, and SEPA a plus
• Strong written and oral communication skills
• Ability to function independently and efficiently
• Organized with the ability to multitask

Skills

• Accounting
• Communications Skills
• File Management
• Financial Analysis