Job Description
Summary
We are seeking a Product Manager to lead and enhance our HR Technology stack within the Future of Work domain. This is a product-minded role, ideal for someone who can lead custom builds or evaluate third-party solutions, and drive outcomes from strategy to implementation.This role requires a keen interest in various technology consulting practices, including user experience design, process modeling, requirements gathering, visual design, systems support, and agile methodology adoption from the outset.
Our portfolio includes ambitious projects involving world-class implementations with leading cloud software solutions and custom software builds. The ideal candidate will have extensive experience in Technology Consulting within fast-paced environments, demonstrating a strong history of making strategic buy vs. build decisions.
The Product Manager will report directly to the Head of HR Technology.
What you’ll be doing (ie. job duties):
- Manage a portfolio of HR technology products, prioritizing the backlog and roadmap to deliver effective and efficient solutions.
- Foster strong relationships and collaborate with key stakeholders to design and implement the technology stack.
- Evaluate new enhancements and technology solutions, driving strategic buy vs. build decisions to optimize technology consulting practices.
- Intake new requests, assess their impact on the organization, and prioritize them accordingly to ensure alignment with business goals.
- Balance the needs for both functional and non-functional requirements in technology solutions.
- Model user experiences, business processes, system interactions, and data architecture to enhance technology effectiveness.
- Automate capabilities and processes, ensuring simplified and intuitive user experiences within Workday and other HR systems.
- Work closely with various HR Centers of Excellence (COEs) and Engineering teams to understand and document requirements for custom software development.
- Lead or support technology solutions that enhance the employee workplace experience - such as team travel, offsites, hoteling, and in-office coordination.
- Apply strong product judgment to prioritize trade-offs, align technical decisions with business goals, and ensure long-term scalability.
- Manage vendor relationships, including vendor onboarding, privacy reviews, security reviews, and audits.
- Provide system support and configuration updates within leading cloud technologies.
- Monitor system metrics and ensure adherence to system support Service Level Agreements (SLAs).
- Collaborate with the HR Analytics team to deliver actionable metrics and insights.
- Contribute to Quarterly Operational reviews, providing valuable input and insights.
What we look for in you (ie. job requirements):
- 5+ years of experience in HR technology, demonstrating successful influencing skills at the Director level.
- Proven experience with global HR platforms with a focus in Workday
- AI-native mindset with a track record of using emerging tools to drive efficiency, insights, and user experience.
- Excellent communication skills and ability to coordinate technical resources effectively.
- Hands-on experience with Agile methodologies, including breaking down epics into user stories.
- Collaborate with IT teams to drive integration initiatives, ensuring seamless data flow and interoperability between Workday and other HR systems.
- Develop and oversee user acceptance testing (UAT) processes to ensure high-quality implementations and system enhancements.
- Establish and track success metrics to measure the effectiveness and impact of HR technology solutions.
- Recent hands-on experience with administration, configuration, and systems support.
- Proven ability to create order out of chaos with minimal oversight.
- Strong vendor management skills.
- Working knowledge of Jira.
- Expert proficiency in Google Docs, Google Slides, Google Sheets, and Wikis.
Nice to haves:
- Technical experience Integrating across multiple platforms
- Custom built application Product management experience
- Leveraging AI for HR specific use cases
- Experience delivering HR chatbots and workplace experience technology to streamline support and elevate the employee journey
- PMP or other project management certifications
P70987
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$140,080—$164,800 USD
Skills
- Communications Skills
- Human Resources
- Product Management
- Team Collaboration