Summary

About Iron 

Iron is a MoonPay company. We’re building API-first stablecoin payment rails - simplifying and accelerating payments by connecting banks, payment platforms, stablecoin issuers, wallets, and exchanges, making money transfers faster and more efficient.

The Crux of the Role

The Iron Operations KYB Analyst role supports Iron’s onboarding and ongoing due diligence processes mainly for business customers. The role focuses on conducting corporate KYB (and KYC) reviews, supporting customer onboarding, responding to external due diligence requests, and working cross-functionally to ensure compliance requirements are consistently implemented across operations and systems. The position requires regular interaction with customers, Legal, Operations, and sometimes product.

Responsibilities

1. Main responsibilities as a KYB Operations Analyst:
3. KYB and Risk Assessment
4. Conduct KYB reviews for Iron partners, including corporate structure analysis, UBO identification, control persons, adverse media screening, and risk assessment.
5. Review KYB applications and supporting documentation in line with MoonPay policies.
6. Support ongoing monitoring, remediation, and enhanced due diligence activities where required for both KYB and KYC.
8. Customer-Facing Compliance Support
9. Act as a compliance point of contact for Iron partners during onboarding and post-onboarding, with support from the Compliance team.
10. Participate in shared customer communication channels to explain KYC and KYB requirements and answer customer questions in a cx function. 
11. Address customer questions and challenges regarding onboarding and due diligence requirements.
13. RFI and External Due Diligence
14. Coordinate responses to RFIs, due diligence questionnaires, and compliance requests from partners, banks, and enterprise customers.
15. Work with Compliance, Legal, Product, and Operations teams to gather responses where needed. 
17. Operational Support
18. Maintain accurate documentation of KYB decisions, risk assessments, and escalations.
19. Contribute to the development and maintenance of KYB procedures and workflows.
20. Act as an escalation point for complex KYB and KYC cases as needed and as it relates to Iron’s product offering.
21. Serve as a subject matter (domain) expert on KYB; act as an escalation point for other customer-facing teams
22. Support the submission of customer KYC/KYB information to banking partners following onboarding.
23. Manage follow-ups and clarification requests from banking partners, including requests for additional information or documentation, and coordinate internally to resolve issues efficiently.
24. Act as a point of coordination between internal teams and banking partners to address onboarding blockers, discrepancies, or recurring requirements.

About You

1. You have experience in KYB, KYC, or AML operations and are comfortable working in environments that require coordination across multiple teams.
2. Minimum 2+ years of experience in KYB, KYC, or AML within crypto, fintech, payments, or financial services. Ideally within a small team. 
3. Experience conducting corporate KYB reviews, including ownership and control structures.
4. Familiarity with crypto and stablecoin business models.
5. Ability to communicate clearly with internal stakeholders and external partners.
6. Experience working cross-functionally with Legal, Operations, and Product teams.
7. You should be detail-oriented and methodical, comfortable managing multiple priorities and deadlines, and able to apply regulatory requirements in practical operational contexts.

Skills

• Analytical Thinking
• Communications Skills
• Operations
• Team Collaboration