Summary

The Programme Management Office oversees the planning, execution, and delivery of strategic programmes across the organisation, ensuring alignment with business goals and effective governance. They manage stakeholder relationships, monitor risks and budgets, and drive consistent reporting and continuous improvement. The team includes a Head of Programme Management, Programme / Project Managers, and PMO Analysts, all working together to ensure successful outcomes and support for every team in Copper through structured coordination and leadership.

The Business Analyst ensures all projects and programmes are aligned with organisational strategy, delivering measurable value and driving long-term success. We empower the firm through strategic project leadership, governance, and best practices that enable consistent, high-quality delivery across the organisation and support every team in Copper with the tools, guidance, and insights needed to deliver successful outcomes and exceed stakeholder expectations. 

Role Purpose:

Your purpose at Copper will be to play a pivotal role in bridging the gap between business needs and technology solutions within the financial services sector. This role is responsible for analysing complex business processes, identifying opportunities for improvement, and translating regulatory, operational, and strategic requirements into actionable insights and system specifications. By collaborating with stakeholders across compliance, risk, operations, and IT, the Business Analyst ensures that solutions are aligned with industry regulations, customer expectations, and organisational goals.

Key Responsibilities: 

1. Act as a liaison between business teams and IT teams.
2. Conduct gap analyses and impact assessments.
3. Gather and document business and functional requirements (BRDs, FRDs).
4. Develop and maintain traceability matrices and process flows.
5. Support system testing and coordinate UAT with business users.
6. Collaborate with global and regional teams to deliver jurisdiction specific regulatory solutions.
7. Provide regular updates to stakeholders and manage project documentation.
8. Ensure compliance with internal project lifecycle and governance standards.
9. Escalate risks and issues as needed.

Skills and Experience:

Essential 

1. Extensive experience in business analysis within IT and regulatory environments supporting organisational change initiatives or transformation programs.
2. Well-grounded in financial services and adept at navigating the evolving landscape of crypto assets.
3. Hands-on experience with MS Office tools, Atlassian tools and creating BPMN process flows.
4. Excellent communication and stakeholder management skills.
5. Ability to work in cross-functional and geographically distributed teams.
6. Proven ability to perform effectively in a fast-paced, high-growth, rapidly changing environment.
7. Analytical, good problem-solver, and strong critical thinking skills.
8. A self-starter, who works well independently, must be exceptionally organised, and can accomplish tasks effectively with attention to detail.

Skills

• Analytical Thinking
• Communications Skills
• Compliance Knowledge
• Critical Thinking
• Problem Solving
• Risk Analysis
• Team Collaboration