Summary

As the Director, Revenue Operations, you'll be a critical partner to our Americas sales leadership, shaping their business strategy and establishing a disciplined management framework that drives tangible results. You'll leverage your sharp analytical mind and proven leadership to spearhead change across our globally distributed revenue organization. If you're a strategic thinker with a knack for building relationships and a passion for driving impactful improvements in a dynamic environment, this is your opportunity to make a significant impact.

In this high-impact role, you will:

1. Shape the Future: Act as a strategic thought leader and trusted advisor to Americas sales leadership, co-defining business strategy and establishing critical performance metrics that directly impact revenue growth.
2. Orchestrate Operational Excellence: Lead the development and execution of the Americas operating plan, including rigorous sales pipeline and forecast reviews, impactful monthly and quarterly business reviews, strategic budgeting, and proactive resource and fiscal year planning, aligned with global operations.
3. Unlock Data-Driven Insights: Collaborate on the design and evolution of sophisticated metrics, reports, analyses, and dynamic dashboards that provide actionable intelligence for critical business decisions.
4. Elevate Sales Performance: Strategically partner with sales leaders to conceive and execute impactful initiatives focused on maximizing sales team efficiency, productivity, and overall effectiveness.
5. Optimize Compensation Strategy: Contribute to the design and implementation of effective sales compensation plans that directly align with global revenue targets, ensuring accurate and timely payouts that motivate high performance.
6. Champion Scalability and Efficiency: Drive the adoption of system and process enhancements, playing a key role in building a scalable and efficient revenue engine for continued growth.
7. Contribute to Global Impact: Actively participate in and support global Revenue Operations initiatives, collaborating with colleagues across the organization to drive consistent best practices.

We’re looking for candidates who have: 

1. Proven Leadership in SaaS: Extensive experience in sales, strategy, and operations within a dynamic, global SaaS environment, demonstrating a track record of driving significant improvements.
2. Strategic and Analytical Powerhouse: Exceptional analytical skills and a highly structured, data-driven approach to dissecting complex business challenges and developing innovative solutions.
3. Adaptability and Resilience: A high degree of adaptability and the ability to thrive in a fast-paced, rapidly evolving environment, demonstrating agility and a proactive approach to change.
4. Technical Proficiency: Deep working knowledge of Salesforce and advanced analytics tools (e.g., Tableau), as well as experience with compensation management tools (e.g., CaptivateIQ, Spiff). Familiarity with related third-party applications is essential.
5. Exceptional Communication and Influence: Outstanding verbal and written communication skills, coupled with a demonstrated ability to actively listen, understand diverse needs, and build consensus across teams.
6. Results-oriented Executor: A strong track record of consistently driving goals to successful completion, demonstrating a proactive and ownership-driven mindset.
7. Unwavering Accountability: A deep sense of responsibility and commitment to delivering high-quality results that positively impact the business.

Nice to have:

1. Prior experience in a high-growth Internet/software company.
2. Bachelor's or Master's degree in a relevant field, or equivalent executive-level experience.

Skills

• Analytical Thinking
• Communications Skills
• Leadership
• Operations
• Team Collaboration