Summary

We are looking for a Compliance Lead to join Block and support the continued build out of our Block Compliance program. Our mission is to make banking and financial services accessible to the underserved and unbanked by designing and implementing an outstanding compliance program to help grow the Block business while protecting the broader financial ecosystem and the Company.

In this role, you will support the Block Compliance Know Your Customer (KYC) Operations program by building, developing, and leading a compliance operations team responsible for conducting in depth compliance reviews as part of our due diligence process.

You Will

1. Oversee KYC team operations, including training, hiring, coaching, and managing staff and program development
2. Develop and maintain procedures applicable to the team
3. Identify training opportunities; design/coordinate the development of training materials
4. Improve existing workflows, and streamline/ enhance operational efficiency
5. Work with other Compliance Leads to promote strategic planning on team growth, organizational structure, focus areas, and quarterly goals
6. Understand regulatory landscape and compliance requirements; with emphasis on applicable Compliance and BSA/AML requirements including customer identification, due diligence best practices
7. Create, monitor, and meet important operational metrics and implement solutions with Compliance Operations program managers regarding any issues identified
8. Communicate with program management on ongoing technology, and process/workflow change initiatives and ensure appropriate team adoption
9. Maintain up-to-date knowledge on BSA/AML regulatory changes and landscape
10. Provide guidance and insight on account escalations, including handling account escalations from junior team members
11. Collaborate with Support, Risk, and other operations teams within Block

You Have

1. 5+ years in a financial crimes or compliance operations role with a financial services firm in the payment or Fintech space
2. 3+ years people management experience, including coaching and developing compliance specialists/ analysts
3. Operational knowledge in executing and running a sound Compliance program with hands-on knowledge of MSB regulatory requirements
4. Proficiency in BSA/AML laws and regulations, including having the ability to analyze regulations for determining permissible transactions and activity
5. A metrics-driven approach to create substantiated solutions and efficiency
6. Ability to present and communicate findings to senior leadership
7. Relevant industry certifications (CAMS, CGSS, CFE, CFCS, CRCM

Skills

• Communications Skills
• Legal Consulting
• Operations
• People Management