Summary

The team

Kraken’s Pro business spans four of the company’s most critical and ambitious areas:

1. Spot Trading – the foundation of Pro and core to our trader experience
2. Margin – leveraged products driving deeper liquidity and client engagement
3. Derivatives – building out Futures and advanced product offerings
4. Exchange & Infrastructure – scaling APIs, B2B services, and institutional connectivity

We’re building for the next generation of active traders, market makers, and institutions — people who expect performance, sophistication, and reliability from their trading platform. The 

 will be a key partner to the Head of Pro, driving operational clarity, cross-functional execution, and continuous improvement across these pillars.

This is a high-leverage role for someone who thrives in ambiguity, connects dots across teams, and balances strategy with hands-on execution. You’ll work side by side with Pro leadership and colleagues across Product, Engineering, Compliance, Legal, Finance, and more — helping turn vision into action and action into measurable results.

The opportunity

1. Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities.
2. Lead and deliver cross-functional projects that don’t fit neatly into a single team but are critical to Pro’s success.
3. Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early.
4. Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives.
5. Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure — from early concept through initial execution.
6. Contribute to high-impact materials (exec updates, all-hands, strategic memos) that provide clarity and visibility.
7. Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through.
8. Identify bottlenecks in how we operate and propose improvements that help the team scale more efficiently.

Skills you should HODL

1. 5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact.
2. Strong project management skills — you can bring structure to ambiguity and drive initiatives from 0 → 1.
3. Comfortable with data: you can interpret dashboards, KPIs, and financial/operational metrics to drive insight.
4. Excellent communicator who can adapt across audiences — from execs to cross-functional ICs.
5. Highly organized, detail-driven, and biased toward follow-through and execution.
6. Self-starter who doesn’t wait for instructions — you create the roadmap when one doesn’t exist.
7. Experience collaborating across product, engineering, compliance, legal, finance, and marketing.
8. Belief in Kraken’s mission to accelerate financial freedom and inclusion through crypto.

Skills

• Communications Skills
• Operations
• Strategic Thinking
• Team Collaboration